Our pieces are to be worn and enjoyed, but, should you ever feel like an update, your items can be returned for credit and eventually recast via our RENEWAL scheme.
To access the RENEWAL scheme follow these steps:
1. Look up the item key from the invoice provided with your purchase
2. Email it over to firstname.lastname@example.org and we will respond with the amount we can credit your account for your next purchase*
3. If you would like to proceed, we will arrange a courier to collect the item(s) and a credit note will be issued
4. All metal and gems will be re-used in our ecosystem and recast into new pieces
* Note: credit amounts will vary depending on the rate of gold and silver on the date of enquiry